elmore
March 18th, 2005, 18:52
From Theo de Raadt on misc@:

"We've been trying to get more Adaptec AAC RAID documentation out of
Adaptec for nearly 4 months, so that we can add RAID management (ie.
the ability to recover a RAID array without rebooting and doing it in
the BIOS) and it is incredible how much we are being dragged around.

We are NOT getting the answers we need.

Some of you may remember how this affected back a few years ago
Adaptec refused to give us documentation for their SCSI controllers,
and this slowed the quality of our ahc(4) and ahd(4) support. We let
our users know who to complain to, Adaptec listened, and we had two
boxes of *complete* documentation a few days later.

This time, I am strongly considering removing aac(4) support from the
upcoming OpenBSD 3.7 release. On Monday morning I will make that
decision, and by Tuesday it will be final since our source tree for
OpenBSD 3.7 will likely be tagged and branched.

If you feel strongly about this, please let

doug_richardson@adaptec.com

know how you feel about that. If he does not get back to me soon on
this, I am also prepared to give out hand out phone number to people
who have more than a few of these controllers.

What is the matter with these companies! I can point to more than A
MILLION DOLLARS worth of aac(4) hardware running -- on OpenBSD -- and
yet they REFUSE to let their customers use this hardware as it is
supposed to work!

What the hell is the matter with them?! Why won't they EXPLAIN why
they act against the needs of their customers in this way?"


If you decide to write Mr. Richardson please do so in a respectful manner.
Remember to be a good advocate for OpenBSD!

The original posting can be found on the mail archives here:

http://marc.theaimsgroup.com/?l=openbsd-misc&m=111118558813932&w=2